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Terms and Conditions

1. Website Services


1.1 THIS WEBSITE IS OWNED AND OPERATED BY NATHAN LIMITED. Our website provides you with a convenient shopping mode via the internet.


1.2 By using the Website, you agree to be bound by the following terms and conditions. Please read the terms and conditions carefully.


1.3 The meanings of certain terms used in these Terms and Conditions:


1.3.1 "we", "us" or "our" is a reference to (the name of the person or company providing the service).


1.3.2 "you" is a reference to the person to whom we provide services or deliver goods and to whom payment is made in respect of the goods delivered by us.


1.3.3 "Content" means all text, graphics, graphics, moving visual figurative images or combinations of sound and materials used on or in connection with our website.


1.3.4 "Merchandise" means the Goods purchased and to be paid for by you through our Website.


1.3.5 "Intellectual Property Rights" means any and all patents, trademarks, domain name rights, design rights, copyright and database rights (whether or not registered and registered in or in respect of any of the foregoing), rights in confidential information and all other intellectual property rights of a similar or corresponding nature which may subsist now or hereafter in any part of the world.


2. Account registration


2.1 Once you log in to our website using your mobile phone, you have completed the registration process. It also represents that you represent (and we are entitled to rely on such statement) that you are 18 years of age or older and have the ability to form legally binding contracts.


2.2 You represent to us and all suppliers who supply goods through our website that all orders you make through our website will be made within your authority to enter into the contract.


2.3 By using our services, you agree:


2.3.1 Provide true, up-to-date and complete information about you when filling in the registration form; and


2.3.2 Maintain and update your information to ensure the authenticity of the information. If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account.


3. Orders


3.1 When you place an order, you are purchasing the Goods at the price specified in them. Once submitted, you may not cancel the order, even if we have not accepted or rejected your order.


3.2 We will confirm by email or SMS that we have received your order.


3.3 The availability of the Goods should not be relied upon as a definitive statement as to whether the Goods you intend to purchase are in stock.


3.4 We reserve the right, in our sole discretion, not to accept or cancel an order for any reason, including but not limited to:


3.4.1 you do not have sufficient stock of the goods you have ordered;


3.4.2 failure to arrange delivery to your address; or


3.4.3 There is a price error in the price indicated on one or more of the items you have ordered.


3.5 If we cancel your order, we will notify you by email or SMS and we will credit your account as soon as possible with any amount we have deducted from the order or refund it in the original form within 30 days. You agree that we shall not be liable for any compensation for your dissatisfaction.


4. Price and Payment


4.1 We will take every effort to ensure that the prices displayed on the Website are accurate, but we do not guarantee the accuracy of the prices.


4.2 If the price of the goods is incorrectly marked as low and you have already placed an order, we are entitled to


4.2.1 cancel your order, or


4.2.2 contact you to enquire about your intention to pay a higher price or cancel your order.


4.3 If we cancel an order and you have already made payment, we will refund you. You agree that we shall not be liable for any compensation for your dissatisfaction.


4.4 We accept Credit Card, FPS, ALIPAY... Wait for the payment method listed on our website. When you place an order, you authorise us to pay for the amount of the merchandise at the time we accept your order in the manner specified by you. Ownership of the merchandise will not pass to you until we have received payment.


4.5 We use third-party payment services to conduct online transactions. When you place an order, you agree that your credit card information will be collected, processed and retained by us and the payment service provider, subject to the terms and conditions. You agree that you are solely responsible for any losses incurred by you in connection with your credit card transactions and that we shall not be liable for any losses under any circumstances.


5. Delivery service


5.1 Except when Typhoon Warning Signal No. 8 or above or Black Rainstorm Warning is in effect, we will only deliver goods to specific areas in Hong Kong from Monday to Saturday. We reserve the right to refuse delivery. You agree and accept that after you receive the ordered goods, we will not accept cancellation of the order or refund to you under any circumstances.


5.2 We will deliver the goods you order to the delivery address you provide through our staff. When you confirm receipt of the goods, you will be required to produce photo identification upon request. The goods are deemed to have been delivered to you when they are delivered to the delivery address provided by you. If you fail to receive the goods for any reason, you agree and accept that we have the right to charge you additional fees or cancel your order.


5.3 Unless otherwise specified, we will use all measures to deliver goods in accordance with the delivery arrangements listed on our website.


5.4 We may deliver the goods in one or more installments. Any time and date given for despatch of goods, or the time required for delivery, is only a rough estimate. If we are unable to meet any specified despatch or delivery date or time, we will notify you of the progress of your order. You agree and accept that we will not accept cancellation of orders or refund to you under any circumstances.


5.5 When the goods you purchased have been delivered to you, you will become the owner of the goods. You will hold the goods at your own risk and we will not be responsible for their loss or damage.


5.6 Each delivery fee is subject to the terms stated on this website.


6. Return or exchange


6.1 Unless otherwise specified, no returns or exchanges of goods will be accepted. Please read our return or exchange policy carefully before ordering.


6.2.1 If a return or exchange occurs, the return or exchange policy applies to the following:


6.2.2 The goods are unused and in the original factory condition, together with the goods and their accessories;


6.2.4 Requests for return or exchange will be sent to our designated address within the designated period after immediate communication.


6.3 You agree and accept that the acceptance of return or exchange of Goods is at the sole discretion of the Supplier. Under no circumstances will we accept returns directly to us or be responsible for any damage you incur for any reason.


7. Website content


7.1 All intellectual property rights in the website content are owned, controlled or licensed by us.


7.2 Subject to these terms and conditions, you may use the Content solely for your own personal use.


7.3 Unless you have obtained our express written consent or you are expressly authorized by law, you may not use the Content for any commercial or other non-personal purpose, or copy the Content or transmit the Content to any other device or any other person, or reproduce or distribute the Content. Display content in other ways:


8. User-generated content


When you submit any User-Generated Content (including all text, images, etc.) to our website, you grant us a perpetual, irrevocable, non-exclusive, worldwide, transferable, sublicensable, fully paid-up, royalty-free license. License to reproduce, distribute, communicate to the public, publicly perform, revise, prepare derivative works, display and otherwise use the user content on the website (including but not limited to promoting and forwarding in any media form and through any media channels part or all of the website).


9. Indemnification


You agree to indemnify us against any loss or other liability incurred by us as a result of any breach of any of our undertakings herein.


10. Third Party Websites


Any links to third-party websites on our website are provided solely as a convenience to you and do not imply endorsement or endorsement by us of the content of such third-party websites. We are not responsible for the content of any website other than our website.


disclaimer


I. NATHAN LIMITED IS THE OWNER OF THIS WEBSITE. The information contained in this website is for the information of NATHAN LIMITED and its business partners only.


II. Whilst every effort is made to ensure the accuracy of the information, no warranty or guarantee is given that the information is accurate.


III. Any errors or omissions in the information contained in this website shall not constitute or give rise to any liability.


IV. The information provided on this website is not a guarantee of commercial offer, quotation or stock.


V. ANY PERSON, COMPANY OR INSTITUTION WHO WISHES TO ENTER INTO A BUSINESS TRANSACTION WITH NATHAN LIMITED IS REQUIRED TO FOLLOW THE PROCEDURES OF ORDINARY TRADE TO NEGOTIATE WITH THE COMPANY.


VI. The prices of the products listed on this website are the fixed prices or recommended promotional prices of each product. The final sales price is based on the list price at the point of sale.


VII. The copyright and other intellectual property rights in the materials contained in this website belong to and are reserved by the respective authors/companies. The original author/company has the right to request the deletion of this website, but does not constitute or cause any legal liability for this website


VIII. In case of any dispute, the decision of this website and/or NATHAN LIMITED shall be final.


『本網站上出售的產品乃食品或營養補充品。本網站之內容旨在告知有關保健品之營養及生理作用。本網站所載內容及資料僅供參考,絕對非用作治療、醫療或預防任何疾病,並無作為專業意見之意圖。』

“All products presented on this website are food or dietary supplements. The content on this website is only intended to inform about the nutritional and physiological processes of the food supplements. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your health professional.”